
Reliable Motors Ltd is a 5 Star Award Winning Dealer.
From the moment they open their doors, Five-Star dealers are dedicated to
your satisfaction.
Chrysler Corporation dealers don't earn the distinguished Five-Star title
because they have a perfect employee attendance record or serve a great cup
of coffee - although that never hurts. They earn the Five-Star Service
Quality Award because, quite simply, their customers say they should. You
see, Chrysler Corporation proudly presents this award on an annual basis to
only those dealers who have met a long history of stringent requirements.
One of the most important criteria is achieving a high Customer Satisfaction
Index, or CSI. This is based on customers' opinions of their dealership
experiences. And an outstanding CSI means the dealership is in the habit of
pleasing a lot of people time and time again. In other words - consistent,
quality service.
Five-Star dealers make people their first concern.
Naturally you expect the technicians at Chrysler Corporation dealerships to
be the most qualified to perform any type of service on your vehicle. And
they are. And of course you assume all Chrysler Corporation dealerships
utilize special equipment and tools designed specifically for the
technologically advanced parts and complex systems used in today's vehicles.
And they do. What makes Five-Star dealers stand out among other dealers is
that their customers constantly give them exceptionally high praise. Instead
of an "average" rating, customers most often give Five-Star
dealers an "excellent" rating. At a Five-Star dealership, it's
clear that quality service and customer satisfaction are dealership-wide
goals. You're not only receive respect and professional service from
everyone, but you'll also experience an attitude that says there is nothing
more important than having you back again as a customer.
The Five-Star commitment continues with each passing day.
Five-Star dealers know they can't afford to let their level of service
change with the weather. Every customer every day instinctively forms an
impression about the dealership's service. After all, when it comes to
defining satisfaction, who is a better judge than you, the customer?
Chrysler Corporation encourages this personal expression of sales and
service satisfaction by sending out surveys to all its owners during the
first year of vehicle ownership. These customer feelings are translated into
the CSI score, which will determine whether or not a particular dealer
should be honored with the Five-Star Service Quality Award. So now, when you
hear the words "Five-Star dealership," you'll know it signifies
something special. Whether you're the first customer to arrive or the last
one to leave, you can be confident that the dealership will deliver
everything you expect -- plus the unexpected "extras" that can
make all the difference.